If you’re a smartphone manufacturer, you’ve likely encountered this issue: you’ve been working on a significant upgrade to your operating system, and you finally hit
Sometimes, as a tester, you might feel like your users are experiencing a completely different system from the one that you’re testing and deploying. You
When it comes to banking and financial services functionality, “almost” doesn’t count. From your end-users’ perspective, they’re either able to complete their desired action—whether that’s
Let’s say you have a small system whose functionality you want to test, and you determine that there are five distinct use cases that require
Network quality has long been a top cause of customer churn for telcos. Yet organizations often continue to struggle with delivering adequate quality because the
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