A few years ago, an Accenture report uncovered a statistic that may be particularly troubling for mobile carriers: 77% of all consumers would retract their loyalty from
Every year, Gartner gives a rundown of what it predicts will be the major strategic trends for companies to explore in the coming year, and
Let’s say that after all these years you’re finally ditching your legacy billing system in favor of something new and shiny. For a while now
If there’s one thing your customers are certainly paying attention to, it’s their bills at the end of the month. We’ve all read about customers
We talk a lot on this blog about end-to-end testing, and we don’t plan to change that fact any time soon. Why? Because end-to-end still
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