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QoE starts where KPIs end.

Stop losing customers because your dashboards say everything is fine.

SEGRON continuously verifies what your customers actually experience on real smartphones – across domestic and roaming networks – revealing customer-impacting issues traditional network KPIs never detect.

Before they churn. Before they complain. Before it costs you.

 ACTIVE TESTS GLOBALLY
ZURICHVoLTE 98.7% · MOS 4.2 ✓
NEW YORK5G Data ✓ · VoLTE 99.1%
MADRIDTime-to-app 23s ⚠ SLA: 20s
DUBAIMOS 3.8 ⚠ Threshold: 4.0
TOKYOeSIM ✓ 100% · 5G SA ✓
SYDNEYVoLTE degraded ⚠ Alert active
SÃO PAULOVoLTE 97.2% · MOS 4.1 ✓

Supporting the entire product lifecycle

From Network Engineering, where new services and components need active testing via Rollout and Installation, to ensure correct functionality after infrastructure installation down to Network Optimization, where services are tested after launch and continuously optimized or Network Operation, for monitoring and outage prevention we are supporting your entire service & product lifecycle with our strong product portfolio.

We help to exploit the full network potential

Ensure subscriber QoE across all services

Testing with out of the box android and iOS devices enables real User Experience Testing across all services.

Benefit from voice quality testing using the POLQA based standard

Important quality indicators like POLQA based Voice Quality can be verified on top to every basic service function .

Pro-active monitoring to improve customer experience

Detect issues before your customers feel the impact is the key to enable an unprecedented customer experience and avoid churn.

Testing of data services & OTT applications

Data Services and OTT Application verification can be verified, enabling the full bandwidth of testing.

Testimonials

“Quality and customer satisfaction play an increasingly important role, the solution from SEGRON
helped us to ensure the quality of experience that a customer expects from a modern network
operator.”

Telefonica Logo
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Jürgen Gronau
Manager Voice Solutions - Fixed

“To enable our customers the best possible service quality we need to verify our services in 45
markets around the globe. SEGRON's expertise and solutions helped us to realizing this
requirement quickly and easily!”

KDDI Logo
|

KDDI America

Our valued customers

Our product portfolio

Automated Testing Framework (ATF)

Active Testing with ATF

Assure optimal quality for your services and an outstanding experience for your customers using automated testing in Cloud or On-Premise.

Global Service Enabler (GSE)

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Cloud-based test network deployed across the globe, to assure the best performance for your services in roaming and at home.

Our trusted partners

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