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How Telco Test Automation Boosts User Experience
Discover how telco test automation enhances user experience by ensuring seamless functionality after network upgrades. Learn about the role of Continuous Integration and Continuous Delivery (CICD) in telecom, integrating Quality of Experience (QoE) into testing, and the benefits of automated testing frameworks like SEGRON’s ATF.
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How To: Continuous Regression Testing
Discover how you can automate your continuous regression testing, what is the process and the realted benefits.
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How To: Continuous Service Monitoring for MVNOs
Mobile Virtual Network Operators (MVNO) benefit from continuous service monitoring and testing to maintain high network quality and improve customer retention. Learn effective strategies with SEGRON’s expert solutions.
The Rise of Travel eSIMs: SEGRON’s Role in Ensuring Seamless Connectivity
The digital landscape is continuously evolving, and eSIMs are at the forefront of this transformation. These embedded SIMs (eSIMs) allow remote provisioning of subscribers without needing a physical card and are already widely used in IoT and M2M scenarios. With the anticipated advent of new devices like the iPhone 16
Ensuring Superior Voice Quality with HD Voice Over Bluetooth
With the growing demand for clear and reliable communication, HD Voice emerges as an important innovation, enhancing the clarity and quality of voice calls. Another benefit of HD Voice is that calls tend to be longer; when the quality is good, people are more likely to continue talking, enjoying the
How it works: Mobility Testing in Live Networks
Discover how Over-The-Air (OTA) interfaces are revolutionizing mobile network testing by transitioning from traditional labs to live network conditions, enhancing signal accuracy and test reliability. Explore innovative methods for better signal capture, filtering, and control in mobility testing scenarios.
Why continuous monitoring of international roaming quality is becoming more important for mobile operators
International roaming in digital mobile communications hasn’t just been invented. Customers across the globe have been enjoying mobile services abroad for over 30 years already, and without any doubt, it is one of the key drivers for the success of GSM and all related standards. This raises the question: If
SEGRON Automated Testing takes VoNR
The ever-evolving landscape of telecommunications is marked by the relentless pursuit of perfecting and deploying advanced technologies, a defining characteristic within which SEGRON stands out. With its Automated Testing Framework, SEGRON sets new standards and maintains a steadfast commitment to staying ahead of the curve.In a recent milestone, the correct
Streamlining Test Automation with eSIM Technology
In the fast-paced world of telecommunications and testing, SEGRON is committed to ensuring that we are always at the cutting edge of technology. That is why eSIM support plays a significant role in the field of test automation to simulate various subscriber profiles in many different test locations. Bridging the
Enhancing Voice Services during Roaming with VoLTE:Benefits and Performance Insights
VoLTE Technology Unveiled: Exploring the Benefits and Insights of Maximizing Voice Quality in Roaming. Currently, there is a noticeable trend in the telecommunications market where 3G technology is being phased out and replaced by Voice over LTE (VoLTE) both in home networks and during roaming. The migration of voice services
2G / 3G Sunset and the Roaming Challenge
According to data published by the GSMA, 27 operators in 16 European countries will not offer any 2G or 3G-based voice services in their mobile networks starting in January 2026. This means operators have less than 3 years to prepare and warm up for this new era in mobile communication.
Why Operators Need Smartphones to Monitor True Customer Experience
Let me tell you an anecdote from more than 18 years ago, back in 2004. It was a time when mobile phones only featured voice, SMS, and some very basic data services – does WAP still ring a bell to some of you? Back then, I was managing the interoperability
The Basics of Lawful Interception and 5G Considerations
A communication service provider (CSP) was in search of automated testing solutions. Like most providers, they wanted to verify speed and performance for voice and data on 2G, 3G, LTE, and 5G. They were also interested to learn about how automated testing could validate compliance with lawful interception (LI) requirements.
Why Telco Companies Should be Thinking about Roaming Testing
In the not-so-distant past, a seasoned traveler would do a bunch of research before going on a trip, saving maps to their phone, printing out phone numbers and bookings, and checking if the airport has Wi-Fi availability. Nowadays, seasoned travelers skip the hassle of planning. Roaming fees have gone down,
What Does Android Fragmentation Mean for Testers?
Though Apple users constitute a minority of mobile device users around the world, they’re a fairly predictable bunch when it comes to OS and firmware specifications. There are only about a handful of new Apple phones coming on the market in any given year, and users generally gravitate towards the
Getting Familiar with Test Automation
A few months ago, I decided to embrace a new challenge in my career with an up and coming technology company. I still remember when I was first familiarizing myself with the basics of test automation. In the beginning, I must admit I had the feeling that it was a very
The Top 5 Causes of Network Outages
As mobile voice and data services have become a communication necessity for business and private purposes, network outages will continue to be a serious problem for telco operators. A Heavy Reading report from a few years ago suggested that network outages in the telco domain seemed to be getting both
How Automated Testing Improves the End Customer Experience
Not so long ago, the customer journey used to be quite simple, and most of all, linear: a consolidated progression from
5 Testing Tactics to Help You Troubleshoot Your Network
A few years ago, an Accenture report uncovered a statistic that may be particularly troubling for mobile carriers: 77% of all consumers would retract their loyalty from a particular business more easily than they would have just three years prior. Though this study wasn’t focused on telecommunications in particular, we’re willing to
Frequently Asked Questions About SEGRON’s Automated Testing Framework
Making the transition from manual to automated tests can be daunting—particularly in the telecom domain, where so much specialized knowledge is required for almost every aspect of a tester’s job. At SEGRON, we know first-hand that anyone who’s thinking about adopting a new testing framework is going to have a
What Impact Will IoT Technology Have on Your Network?
According to one estimate, the IoT (Internet of Things) could generate nearly $2.0 trillion in revenue for mobile operators worldwide ($1.8 trillion, to be exact). That’s ‘trillion’ with a ‘t.’ And that estimate is from 2017. Prognosticators have only gotten more bullish about IoT technology’s potential in the last couple of
5 Ways to Spend Less Time on Testing
With the advent of new technology like the IoT (Internet of Things) and 5G, the pressure to improve companies’ time-to-market has never been higher. Sure enough, there is likely to be a real first-mover advantage in the coming years for businesses that can roll out new service offerings that take
How Machine Learning Is Changing Test Automation
Everybody wants to be part of the next big thing, whether that’s some shiny new test management strategy or an emerging technology like Artificial Intelligence (AI). In fact, so many people want to be part of the AI movement that there’s a real tendency to describe things as AI when they’re
Are QoS and QoE the same thing?
Sometimes, as a tester, you might feel like your users are experiencing a completely different system from the one that you’re testing and deploying. You might, for instance, devote countless person-hours and resources to finding areas in your network where improvements to the code could lead to better KPIs for
How Can Hyperautomation Improve Test ROI?
Ever since Gartner named hyperautomation as one of its top technology trends for the coming year, there’s been a flood of discussion about what, exactly, hyperautomation might look like in practice. Will it mean robotic processes that learn automatically and increase their efficiency over time? Or maybe it will speed up root
5 Testing Pitfalls That Slow Down Time-to-Market
It’s been a common refrain in the past several years: “Who will win the race to 5G?” Sometimes media outlets and prognosticators are talking about individual countries—will China or the US be the first to support large-scale rollouts of 5G infrastructure? And sometimes they’re focused on specific companies—is AT&T offering 5G
How (and Why) You Should Test on Flagship Devices
According to Apple, in the last quarter of 2019, the recently-released iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max made up nearly 70% of all American iPhone sales. It’s often been remarked that any data Apple happens to share should be taken with a grain of salt (they
What is the Future of Big Data in Telecom Testing?
Let’s state the obvious for a second: telecommunications networks produce a ton of data, especially when they’re being tested. For years, much of this data was of little value to telecom operators or testers—but with the emergence of Big Data (and related concepts like AI and machine learning), things are
Case Study: Circuit Switched Core Network Automation
Let’s say you’re planning to migrate to a new high-redundancy CS core network—what’s the first challenge that comes to mind? For many of you, it might be network architecture. The structure of modern telco networks is increasingly complex, and any new network rollout is going to be much more involved
How To : Automated Provisioning Tests
Raise your hand if a subscriber has ever complained to your company because she wasn’t getting the Quality of Service (QoS) she was paying for. We’re guessing that a lot of readers will have raised their hands. Sometimes, complaints like this arise because of forces beyond the control of the
5 Keys to a Successful IoT Testbed
Up to this point, the most common use cases for the IoT have continued to be industrial: tracking pallets as they move through a warehouse, monitoring inventory levels, analyzing machine usage, etc. But with the advent of 5G, consumer applications for this technology are going to become much more prevalent.
How to Test Seamless Call Services
It might seem somewhat paradoxical, but the better your LTE coverage gets, the harder it becomes to test something like SRVCC. Verizon, for instance, has about 93% LTE coverage in the United States (according to a recent OpenSignal report), which means that at most there’s only 7% of the country
3 Tips for Improved Telecom Lab Testing
For the best possible results, your test lab needs to make use of the absolute latest in cutting edge technology. Because this is the arena in which you test changes and additions to your network—including new connected devices like the internet of things (IoT)—you need to find a way to
The Telco Operator’s Guide to Test Case Scripting
One of the biggest concerns we hear from telco operators looking to automate their tests is the relative ease or difficulty of test case scripting. Telecoms aren’t typically staffed with a huge number of technically proficient developers, and a complex testcase scripting language would therefore make it difficult to leverage
Why Should Testers Care About Signalling Trace?
At most telco operators, end-to-end tests are the dream. Given that each new network update or service offering potentially requires dozens of testcases verifying conformance, acceptance, functionality, and performance, true end-to-end tests that validate the entire functioning of the network from the end-user’s perspective are daunting and often difficult to
What Does Hyperautomation Mean for Telco Operators?
Every year, Gartner gives a rundown of what it predicts will be the major strategic trends for companies to explore in the coming year, and 2019 was no different. The leading research and advisory firm has some lofty expectations for the year ahead—including practical blockchain applications, an increase in distributed
Why Robots Will Shape the Future of Telco Testing
As of a few years ago, more than 90% of software testers reported that they were automating between 50 and 100% of their tests. Of the survey respondents who had automated, about a quarter saw ROI immediately, another quarter within 6 months, and another quarter within a year. Fewer than
5 Ways Telecoms Can Increase Test Velocity
Let’s say you’re migrating all of your subscribers to a highly redundant HSS database. You know it’s going to be a long process, but you want to set an ambitious deadline and perform the migration before your next quarterly all-hands meeting. As such, you put together a list of the
What to Look for in Test Automation Reporting
Let’s say you’re in a management position at prominent European network provider, and you’re trying to assess network quality. Some of your biggest questions are about testing: How quickly are your regression test suites running after network updates? How frequently do your tests uncover bugs, and how do those bugs get resolved?
How To: HSS Migration Validation
Often, when we talk about quality of service (QoS) we tend to focus on things like latency, jitter, and packet loss, i.e. the network conditions that users experience in their day-to-day mobile device usage. But back-office processes like provisioning and invoicing can often have just as much of an impact
Case Study: PCRF Regression Testing
Way back in the day, if you were on the go and needed to make a phone call, you kept your eyes peeled for the nearest payphone. You would drop in your coins and the operator would connect you to your desired call recipient. After the time you paid for
The Pros and Cons of Keyword Based Testing
Let’s say you have a small system whose functionality you want to test, and you determine that there are five distinct use cases that require verification. As a technically-adept test engineer with a fair amount of programming skill, what do you do? In all likelihood, you simply script up each
What Is the Future of IoT Testing?
Lots of articles have argued that the first ever internet of things (IoT) device was a soda machine at Carnegie Mellon that was connected to the early internet in the 1980s. The machine was famously automated to let users on the local network see how recently the machine had been
Are Tests Run on Rooted Devices Reliable?
Sometimes, the OS that comes built into an Apple or Android device can seem like it’s actively preventing you from doing what you want. And, to some extent, that’s true—Apple only lets you download the apps that are in the App Store because there are some actions that they want
How To: Mobility Management
In the US right now, Verizon and T-Mobile are battling it out for who can provide the most extensive LTE coverage. And as of OpenSignal’s 2018 report, the two were in a statistical tie—each was able to provide an LTE signal 93.7% of the time. These are historic highs for
How To: 5g Testbed Testing
Back in 2017, the UK launched its 5G Testbeds and Trials Programme, the stated aim of which was to support coordinated research into 5G technology and use cases among British telecom businesses, equipment manufacturers, and scientists. By their account, the creation of these 5G testbeds provides a crucial proving ground
How To: Enterprise Mobility Testing
One of the most significant ways in which the rise of mobile phones and laptops has changed the business world is encouraging a tremendous increase in mobility. Not only are employees at many businesses able to telecommute more easily than ever before, folks traveling for business are able to stay
How To: Verifying eCall Service
As the Internet of Things (IoT) grows and expands, the number of different elements that will have to consistently connect to any given network is expanding with it. Of course, some of these elements are more impactful than others. For instance, as of March of 2018, an EU directive requires
Why Is Beyond End-to-end Testing for IoT Devices Important?
It’s become a fairly well established stereotype that people in many parts of the world can’t or won’t look up from their smartphones. Back in the day, the only reason to look at or think about your telephone was because it was ringing or because you intended to make a
Can Robots Speed Up End-to-End Testing?
End-to-end testing: for many telco operators it’s the holy grail of service verification, but it can also be a slow, laborious process that adversely impacts time to market. Even if you’ve managed to automate your relevant equipment and collect success and failure data from the relevant end-points. You might still
5 Factors That Impact Telecom Test Quality
It’s no secret that test quality has a direct impact on quality of service, meaning that high quality tests can and do correlate with telco operators’ ability to attract and retain customers. And yet, as telecommunications networks become more and more complex, maintaining high quality tests for things like subscriber
5 Tips for Successful IoT Device Testing
As recently as a few years ago, the idea of a smart home—in which all of your appliances and other sensors around your home are networked together digitally—still seemed more like science fiction than a fact of life. And yet, today you can walk into many new homes and use
What Does End-to-End Testing Mean for Telecoms?
The digitization of telecommunications has led to the adoption of many software testing methodologies, including end-to-end (E2E) testing. Sometimes confused with system testing, E2E testing goes much farther, validating the interoperability of different network components and their complex interactions.
Outsourced vs. In-house: Which Testing Method is Better for Telecoms?
At some point in their growth and development, most businesses regardless of industry eventually reach a point where they realize they can’t do it all themselves. Either they need help marketing their product, or some of their more tedious HR tasks could be outsourced, or their testing operations could be
3 Examples of End-to-End Telecom Testing in Action
We talk a lot on this blog about end-to-end testing, and we don’t plan to change that fact any time soon. Why? Because end-to-end still represents the only testing methodology that puts the needs of end-users at the center of the testing process—and end-user experience is only becoming more important
How Can Telco Operators Speed Up Conformance Testing?
When technology changes and evolves—as it does almost constantly—in the telecom domain, it typically takes standard-setting bodies like 3GPP six months to a year to establish a new set of test cases for conformance testers. Once those test cases come out, there’s a flurry of activity while operators, device manufacturers,
The 3 Step Guide to Automating Your Network Tests
The modern cycle of updates for telecom networks continues to speed up, and telco operators need to do the same in order to keep pace with the market. For some of you, this may be leading you to consider test automation for verifying service on your network. Sure, there’s plenty
How to Evaluate Telecom Testing Tools
As increasing device fragmentation and the proliferation of different protocols continue to inflate the number of use cases that require testing, human testers are struggling to keep up. But, if you’re reading this, you probably know all that. More than that, you’re probably almost ready to take the plunge and
5 Ways Network Quality Testing Can Impact Your Bottom Line
Network quality has long been a top cause of customer churn for telcos. Yet organizations often continue to struggle with delivering adequate quality because the demand for more data has negatively impacted voice service. That demand will likely grow; according to a recent McKinsey study, consumer demand for data will
Are Your Device Tests Ready for the IoT?
According to a recent GSMA study, the IoT market will be worth $1.1 trillion and include about 25 billion IoT connections by 2025. The majority of those connections will be in the industrial and vertical industry segments (13.8 billion connections) and the smart home market (11.4 billion).
How Automation Can Impact Testing ROI in 2019
The most obvious benefits of automation for any industry include increased efficiency and decreased reliance on human employees. But for telcos, automation, and particularly automated testing, offers multiple other sources of ROI, from reduced time to market, to better implementation of the Continuous Delivery model.
Can Automated Testing Promote Agility?
Let’s say you’re a telco operator pushing out a change to your billing platform. For many in the business world, the hope for a project like this is that the team behind it has a certain level of agility, meaning that they’re a cross-functional group that’s empowered to solve problems
Does Your Test Partner Need to Be a Telco Expert?
End-to-end testing—it’s all the rage right now in any number of industries, and with good reason. As global technologies become more connected and more thoroughly interwoven into the fabric of society, more thorough and efficient testing will become not just a luxury, but a necessity. As such, it should come
How 5G Could Change Service Verification in 2019
In 1877, Alexander Graham Bell demonstrated the possibility of making long distance telephone calls by calling the offices of The Boston Globe. As you can imagine, the press had a field day—and it’s easy to understand why. From the perspective of technological progress, transmitting voice communication over a trunk line
How to Measure ROI in Your Test Lab
In an ideal world, service verification for voice, data, and mobile broadband usage would probably look a lot different than it does right now. Test cycles would be perfectly matched to the timelines for updates, testers would be able to complete tests for the entire range of use cases with
How Service Providers Can Speed up Time to Market
Okay, let’s say you’re one of the major telco operators in your geographic area, and in order to increase your competitiveness you’re hoping to be the first one to roll out a 5G network for mobile voice and data. You’ve spent months laying the groundwork and taking pains to get
Regression Testing for Network Quality
Network demands have grown increasingly complex in recent years. For example, people’s reliance on smartphones for everything from navigation to mobile banking means that networks must be more robust and secure than ever. Meanwhile, the proliferation of IoT-enabled devices has introduced new protocols and device configurations.
5G Is Coming: How Will Your Device Testing Keep Pace?
In June of last year, The 3rd Generation Partnership Project set the official standards for standalone 5G, effectively paving the way for the era of true 5G functionality. It might be a little bit of an exaggeration to say that we’re now experiencing a race to create usable 5G networks
Can Testing Automation Improve Network Quality?
According to a recent McKinsey study, network quality concerns comprise some of the most important factors impacting a given customer’s choice of mobile carrier. While pricing is still the most important one on average, survey respondents were also quick to list national and local coverage, network speed, and quality of
6 Reasons Network Testing Is More Complex Than Ever
A few years ago, a tester working on a typical telco project could run through about 10 use cases per day. Now, that number is closer to 8 use cases per day. This trend might be worrying from the outside, but if you’re a test engineer within the world of
Is Manual Device Testing Hurting Customer Experience?
In 2012, an Open Signal study found that there were about 4,000 different Android device models on the market. Within a couple of years, that number had risen to 12,000, and it’s likely only gone up since then. As a device tester, you already know that there’s considerable diversity among