Operations & Live Networks | Powered by ATF & GSE
The next level of
Service Quality Assurance
Verify Service Key Performance Indicators & Quality of Experience within the live network
Simplify complexity and ensure best service quality, KPIs and customer satisfaction
The need for monitoring live mobile networks is paramount in today’s dynamic and highly competitive digital landscape. With the increasing complexity of mobile infrastructures such as the introduction of 5G and ORAN technologies, monitoring becomes essential to ensure seamless connectivity, prevent downtime, and optimize resource utilization.
Our active end-to-end monitoring solution uses commercially available smartphones to provide true end user experience across the whole network 24/7 and helps to minimize the impact of network upgrades, parameter & architectural changes or in case of network incidents by enabling an automated pre- and post-view of the service quality and availability. The resulting powerful and reliable KPIs can be displayed directly on the system using our powerful service dashboard or in a Network Operation Center.
Tests are fully automated and cover voice, data, messaging and OTT applications helping to improve overall QoE for mobile subscribers as well as optimize continuous testing and operational processes.
Key benefits and features
Ensure subscriber QoE across all services
Testing with out of the box android and iOS devices enables real User Experience Testing across all services.
Benefit from voice quality testing using the POLQA based standard
Important quality indicators like POLQA based Voice Quality can be verified on top to every basic service function
.
Pro-active monitoring to improve customer experience
Detect issues before your customers feel the impact is the key to enable an unprecedented customer experience and avoid churn.
Testing of data services & OTT applications
Data Services and OTT Application verification can be verified, enabling the full bandwidth of testing.
Our valued customers
Live Network Monitoring
Our innovative testing approach enables live network testing and service verification for mobile voice and data services, including Voice over LTE (VoLTE), Voice over New Radio (VoNR) and OTT voice services.
Based on our comprehensive Access, Voice, Data & Messaging KPIs, you can ensure the correct functionality and integration of your most important services, while related radio interfaces can be analysed using the Layer3 radio analysis.
As we are using real end customer devices for our tests you will automatically get the information about the correct functionality on one side and the customer experience (QoE) on the other side
Regression Testing
Regression testing in mobile networks is key to ensure the robustness and reliability of constantly evolving telecommunications systems. By systematically retesting modified or added functionalities, regression testing safeguards against unintended consequences, identifying and rectifying potential issues before they impact customer experience. This iterative testing approach enhances software quality, validates the compatibility of new features with existing functionalities and hence maintaining the stability of all services.
Using SEGRON’s Active Testing Solutions regression testing can be fully automated by executing in fast and reliable way a set of predefined test cases which were designed to cover the complete core & radio network for all available network domains in combination with latest devices.
5G, Network Slicing & Latency
The introduction of 5G networks brings unprecedented benefits, including faster data speeds and lower latency. However, it also increases complexity. The intricate architecture of 5G, with its use of diverse frequency bands, advanced technologies like Massive MIMO, and complex network slicing, amplifies deployment and management challenges. The denser network infrastructure required for 5G further complicates maintenance and troubleshooting. Additionally, the integration of diverse technologies such as IoT and edge computing as well as multi-vendor based networks due to ORAN technology heightens the overall complexity. All that leads to an increased need for end-to-end and interoperability testing.
SEGRON’s solutions are able to orchestrate automated testing via one a single platform covering all relevant 5G capabilities using real end customer devices. Based on our powerful Layer-3 tracing solution we can verify the correct parameter settings and messaging flow according to 3GPP standards, for both 5G NSA and SA (VoNR).
Of course, also the verification of network slices, download speeds and low-latency scenarios (eMBB, URLLC & mMTC) is covered.
Legal Interception
Legal Interception is a very sensitive and critical area, as MNOs are obliged by law to deliver communication data from suspects involved in crime and terrorism, which is getting a bigger and bigger problem in the last decade. Incompleteness of data can lead to high penalties for the communication service provider, which can be easily avoided by using a proper testing solution.
SEGRON’s Active Testing Solution can help to verify and monitor to the correct functionality of legal interception services by using real end customer profiles and devices.Gaps or incompleteness of data within observations can be detected immediately and data loss avoided.
Live Network Monitoring
SEGRON’s innovative approach enables live network monitoring by using real end customer devices to generate traffic on the related network. Based on that mobile networks can be actively monitored by using a mobile phone to make calls, send messages, transfer data, stream videos including Voice over LTE (VoLTE), Voice over New Radio (VoNR) , OTT voice services and whatever needs to be tested, to ensure the correct service functionality.
Our Active network monitoring delivers remotely managed, fully automated service monitoring and real-time analytics from key locations, providing continuous insights into the quality and performance of the network. All Test Sites are remotely managed and controlled, and data can be collected, visualized and analyzed in real-time using the powerful User Interface, without the need for any technical expertise.
Regression Testing
Regression testing in mobile networks is key to ensure the robustness and reliability of constantly evolving telecommunications systems. By systematically retesting modified or added functionalities, regression testing safeguards against unintended consequences, identifying and rectifying potential issues before they impact customer experience. This iterative testing approach enhances software quality, validates the compatibility of new features with existing functionalities and hence maintaining the stability of all services.
Using SEGRON’s Active Testing Solutions regression testing can be fully automated by executing in fast and reliable way a set of predefined test cases which were designed to cover the
complete core & radio network for all available network domains in
combination with latest devices.
5G, Network Slicing & Latency
The introduction of 5G networks brings unprecedented benefits, including faster data speeds and lower latency. However, it also increases complexity. The complex architecture of 5G, with its use of diverse frequency bands, advanced technologies like Massive MIMO, and complex network slicing, amplifies deployment and management challenges. The denser network infrastructure required for 5G further complicates maintenance and troubleshooting. Additionally, the integration of diverse technologies such as IoT and edge computing as well as multi-vendor based networks due to ORAN technology heightens the overall complexity. All that leads to an increased need for end-to-end and interoperability testing.
SEGRON’s solutions are able to orchestrate automated testing via one single platform covering all relevant 5G capabilities using real end customer devices. Based on our powerful Layer-3 tracing solution we can verify the correct parameter settings and messaging flow according to 3GPP standards, for both 5G NSA and SA. Of course, also the verification of network slices, download speeds and low-latency scenarios (eMBB, URLLC & mMTC) is covered.
Legal Interception
Legal Interception is a very sensitive and critical area, as MNOs are legally obliged
to deliver the requested data and are also responsible for their completeness to support the fight against crime and terrorism, which is getting a bigger and bigger topic in the last decade. Incompleteness of data can lead to high penalties on the communication service provider side, which can be easily avoided by using a proper testing solution.
SEGRON’s Active Testing Solution can help to verify and monitor to correct functionality of legal interception services by using real end customer profiles and devices.
Gaps or incompleteness of data within requested observations can be identified immediately and data loss of observation data are therefore avoided.
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